Skip to main content

Lessons From Dollar Lunch Day

Whether Living Social's "Dollar Lunch" promotion last Friday was a success depends on who you ask. Some people got lunch at a great restaurant for practically nothing. Others found themselves stuck in insanely long lines, waiting an hour or more for their food to get brought out from the kitchen, or getting turned away all together. Dollar Lunch day went about exactly as anyone could have predicted.

(from oncetherewasagirl on Flickr)

A co-worker and I purchased one of the instant vouchers to a restaurant across the street from our office. We knew it was a gamble, but figured it was worth a dollar. When we walked in the door, the host asked if we had a reservation. We didn't. He responded, "sorry, I can't accommodate you." We left, walked a block down the street, past lines stretching down the sidewalk, and ate at Chipotle instead.

It's not entirely clear who subsidized this promotion. There's talk that Living Social helped foot the bill, but whether they covered the entire cost to the participating restaurants isn't clear.

Who came out the biggest winner from Dollar Lunch Day? I'd say it's probably the restaurants that didn't participate the promotion, like the Chipotle where I ate. These places cashed in on the spillover from those who went out for lunch, but their either couldn't redeem their deal, or didn't have the patience to wait it out. DC's food trucks probably didn't have a bad day either.

And the biggest losers? I'd venture to guess it's the servers and the waitstaff who had to deal with mobs of people, many of whom (from what I read) had no idea how to tip in a situation like this one. Nobody likes working harder than ever and getting paid less for it.


Michael said…
Who doesn't know how to tip in situations like this?

My momma taught me to tip on the full menu price 'cause it's not the server's fault you have a coupon.

Popular posts from this blog

In Praise of Southwest's 'C' Boarding Group

A few weeks ago I saw a tweet from someone complaining that their Southwest Airlines boarding pass had been assigned A20 (meaning they would be at least one of the first twenty passengers to board the plane). Apparently this person though they should have been assigned a higher number, less their flight experience be considerably spoiled.

Despite the complaints, Southwest has resisted demands to assign seats on its flights, a decision which I personally applaud. I'll admit that I was skeptical when they rolled out the newest boarding procedure, assigning both boarding groups and a line number; but in hindsight it seems like one of the best operational decisions they've ever made. If nothing else, it effectively eliminated the infamous "cattle call" whereby fliers were getting to airports hours in advance and sitting in line on the floor as if they were waiting for the midnight showing of the new Star Wars movie.

When I was an intern at Southwest Airlines last winter, I…

So You Want to be a Southwest Airlines Intern?

My personal website must have pretty decent SEO - because in the past year, I've received about two dozen emails from aspiring Southwest Airlines interns looking to draw on my experience in search of their own dream internship. In the past two weeks alone a few new emails have already started rolling in...

(from flickr user San Diego Shooter)

If you've found your way here, you might be hoping for the silver bullet; a secret tip that will propel you above the competition. Unfortunately, I do not know any inside secrets. I can only share my experience as an internship candidate about two years ago and, rather than responding individually to future emails I anticipate to receive, I hope that potential interns will find the information posted here valuable.

Understand: Southwest Airlines is a very unique company. The corporate culture at Southwest is truly unlike that of nearly every other company. But you probably already knew that, since it now seems mandatory for every management,…

Mixing Sports and Business

In the last two days I've devoured every article in the Washington Post about the Nationals painful and epic defeat on Friday night in the NLDS. It was a tough way to see the season end, there's no doubt about that.

(from wallyg on Flickr)
These articles make it clear that there are a lot of people emotionally invested in professional sports. I think they sometimes they forget that, ultimately, Major League Baseball is big business. Each team is a major corporation and the league itself is an organization governed by a bunch of executives. The television networks that show the games are under contract with the team owners and the games aren't usually available to those without cable.

This is why it can be so hard to be a fan in this game. It's the multi-millionaire and billionaire owners that call most of the shots. They get to decide how much they're willing to spend on players. They get to decide who to hire as the CEO of the company. They get to decide how much t…